Terms & conditions

Terms & Conditions | Atelier JEE

Introduction

Welcome to Atelier JEE. These Terms & Conditions govern your use of our website atelierjee.com and the purchase of our products. By accessing our website and making a purchase, you agree to comply with these terms.

General Terms

  • Atelier JEE reserves the right to update or modify these terms at any time without prior notice.
  • All prices are listed in USD (or applicable currency) and may change without notice.
  • We reserve the right to refuse service to anyone at our discretion.

Product Information & Availability

  • Each handbag and accessory is crafted with precision; slight variations in wood grain and texture are natural and do not constitute defects.
  • All products are subject to availability. If an item is out of stock after your purchase, we will notify you and offer a refund or alternative product.

Orders & Payment

  • Orders are confirmed via email upon successful payment.
  • We accept major credit cards, PayPal, and other secure payment methods.
  • Atelier JEE is not responsible for delays due to incorrect payment details provided by the customer.

Shipping & Delivery

  • Orders are processed within 1-2 business days and shipped via trusted carriers.
  • Estimated delivery times:
    • Domestic: 3-7 business days
    • International: 7-15 business days
  • Customers are responsible for providing accurate shipping information. We are not liable for delays or losses due to incorrect addresses.
  • Customs fees or import duties (if applicable) are the responsibility of the buyer.

Returns & Exchanges

  • Customers may return items within 15 days of delivery, provided they are unused and in original packaging.
  • Refunds will be processed within 7 business days after we receive the returned product.
  • Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.

Intellectual Property

  • All content, images, logos, and designs on atelierjee.com are the intellectual property of Atelier JEE.
  • You may not copy, reproduce, or distribute any materials without written permission.

Limitation of Liability

  • Atelier JEE is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.
  • We make every effort to ensure product accuracy but do not guarantee that descriptions, pricing, or availability are error-free.

Contact Information

For any questions regarding these Terms & Conditions, you can contact us at:

📍 Atelier JEE – Batroun, Lebanon
📧 Email: info@atelierjee.com
📞 Phone: +961 70 509 775

Last Updated: March 2025